Aligning Product & Customer Success Teams to Fuel Growth with Gainsight Product Leaders
The Product Podcast
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Product and Customer Success Teams Can Work Together to Drive Product Growth
Customer's success team is focus fundamentally on helping our customers achieve the value in outcomes that they bought the product for. For a strong partnership, there's really some key things that are required to deliver on those product promises. And i'll talk through some examples for shared insights. What is product usage insights? What are customer health insight? It maybe most importantly to drive that fly wheel, especially in retention and expansion, it's important that you have actions that you're driving.
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