23min chapter

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#199: Michael Hyatt & Will Guidara—How Top Coaches Are Scaling Fast with These New Frameworks

Business Made Simple Podcast

CHAPTER

Enhancing Customer Experiences through Coaching

This chapter explores innovative coaching frameworks aimed at transforming client interactions, particularly in the hospitality and restaurant industries. It discusses the significance of identifying and optimizing customer touchpoints to create memorable experiences, illustrating how small gestures can lead to greater customer loyalty. Through examples and collaboration with industry leaders, the speakers emphasize personalized hospitality as a key driver of exceptional service.

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