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690. Heb je spijt? Lekker bezig. Dit is waarom #sorrynotsorry
De Universiteit van Nederland Podcast
Het nut van spijt: Leren van onze fouten
Dit hoofdstuk onderzoekt het belang van spijt en hoe het ons helpt leren van fouten. Het belicht ook de invloed van spijt op consumentengedrag, met name bij het veranderen van merken na teleurstellingen.
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