2min chapter

Decoder with Nilay Patel cover image

How Bose compete with AirPods — and why it’s in more cars than ever, with CEO Lila Snyder

Decoder with Nilay Patel

CHAPTER

How Do We Use Technology to Create Better Experiences for Customers?

I tend to think of it from the customer first and then back, which is how do we use technology to create better experiences for customers. You can't get those experiences without hardware. So we're just as much a hardware company as we always have been,. But it's using software to build sort of the magic around that that really creates new and better and differentiated experiences.

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