Flaws in AI Metrics: The Illusion of Productivity

From vetting resumes to screening candidates, many employers are using AI tools to identify top talent. But what happens when companies start relying on AI to help them decide who to hire or promote…and who to fire? Bilawal speaks with journalist Hilke Schellmann, whose research on the rapidly growing use of AI in the workplace highlights where algorithms are helping – and hurting – business. Hilke shares the surprising (and not surprising) ways AI works in the hiring process, and argues that transparency, regulation, and oversight are essential if AI is going to actually benefit employees and employers. For transcripts for The TED AI Show, visit go.ted.com/TTAIS-transcripts  

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