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2min chapter
Dynamics 365 Contact Center Explained with Alan Ross, Partner Group PM Manager
Microsoft Teams Insider
Intro
This chapter delves into the functionalities and integrations of the Dynamics 365 Contact Center, emphasizing its importance in enhancing customer experience. It also provides insights into Microsoft's future strategies and the impact of AI on contact center operations.
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Discover
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Listen to the best highlights from the podcasts you love and dive into the full episode