Joe's urgent need to address a conflict with a colonel in the military leads to a lesson in military protocol and the challenges of virtual communication.
John Riordan shares practical strategies for overcoming the unique challenges of conflict among virtual teams.
— YOU’LL LEARN —
1) The three best practices for preventing conflict
2) How to face conflict head on with the SBID model
3) The three options you have when working with a jerk
For over 30 years, John Riordan has been committed to challenging people and organizations to reach their full capacity – first as a leadership program founder and director in East Africa, and now as an organization and leadership development consultant. He has consulted with a broad range of federal, private sector and non-profit organizations conducting hundreds of planning, team building and training workshops ranging from large conferences (200+) to small intact teams.