2min chapter

The Practice Marketing Podcast cover image

🎄 Prevent Holiday Cancellations! w/ Front Office Guru Dee Bills

The Practice Marketing Podcast

CHAPTER

Enhancing Front Office Skills for Better Patient Outcomes

This chapter highlights the vital role of soft skills training for front office staff in healthcare settings. It stresses the need for ongoing investment and practice to effectively equip team members in managing complex patient interactions, ultimately benefiting both staff and practice owners.

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