Revolutionizing Knowledge Management for Complex Challenges

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The chapter explores the transformation of knowledge management in organizations towards dynamic capabilities, emphasizing the adoption of narrative-based knowledge search engines for effective knowledge utilization. It introduces self-ethnography as a tool for scalable analysis, underlining the significance of narrative and storytelling in capturing knowledge. The discussion emphasizes the benefits of real-time data and human networks in decision-making processes and problem-solving for complex challenges.

Knowledge put to action shapes the future. I invite you to journey with our special guest Professor Dave Snowden to discover insights in the realm of what truly strategic and society changing knowledge management can be. This was recorded 05 Mar 2019. Edwin K. Morris is the president and founder of Pioneer Knowledge Services which produces this educational program, Because You Need To Know. It is part of the mission to educate and bring awareness around knowledge management and nonprofit concerns. pioneer-ks.org/ Dave Snowden divides his time between two roles: founder Chief Scientific Officer of Cognitive Edge and the founder and Director of the Centre for Applied Complexity at the University of Wales. His work is international in nature and covers government and industry looking at complex issues relating to strategy, organizational decision making and decision making. He has pioneered a science-based approach to organizations drawing on anthropology, neuroscience and complex adaptive systems theory. He is a popular and passionate keynote speaker on a range of subjects and is well known for his pragmatic cynicism and iconoclastic style. He holds positions extra-ordinary Professor at the Universities of Pretoria and Stellenbosch as well as visiting Professor at Bangor University in Wales. He has held similar positions at Hong Kong Polytechnic University, Canberra University, the University of Warwick and The University of Surrey. He held the position of senior fellow at the Institute of Defense and Strategic Studies at Nanyang University and the Civil Service College in Singapore during a sabbatical period in Nanyang. His paper with Boone on Leadership was the cover article for the Harvard Business Review in November 2007 and won the Academy of Management aware for the best practitioner paper in the same year. He has previously won a special award from the Academy for originality in his work on knowledge management. He is a editorial board member of several academic and practitioner journals in the field of knowledge management and is an Editor in Chief of E:CO. In 2006 he was Director of the EPSRC (UK) research program on emergence and in 2007 was appointed to an NSF (US) review panel on complexity science research.