16min chapter

The Art of Quality cover image

Exploring Quality in Management with Luca Dellanna

The Art of Quality

CHAPTER

Core Values for Success

This chapter emphasizes the critical role of maintaining core quality practices in businesses for long-term success. It discusses the importance of safety culture, effective communication, and the alignment of business goals with core values, using real-world examples to illustrate these points. The narrative further explores how exceptional managers distinguish themselves through their ability to intricately apply best practices rather than just knowing them.

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