14min chapter

The Home Service Expert Podcast cover image

Mastering the Art of Negotiation with Chris Voss

The Home Service Expert Podcast

CHAPTER

High-Stakes Negotiations: Strategies and Insights

This chapter explores the complexities and strategies involved in high-stakes negotiations, particularly focusing on a six-year kidnapping case in Colombia. Insights on innovative questioning techniques and the challenges of negotiating under pressure are shared, highlighting the unpredictable nature of such scenarios. The discussion also touches on the parallels between hostage negotiations and cybersecurity threats, emphasizing the importance of understanding adversaries' motivations and building rapport.

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