15min chapter

Marketing Against The Grain cover image

Everything I Learned From Seth Godin in 50 Minutes - Wes Kao

Marketing Against The Grain

CHAPTER

Balancing Craftsmanship and Leadership in Feedback

The chapter emphasizes the importance of leaders being both a craftsman and a leader, discussing the need for knowledge of the craft to provide effective feedback, being a student of culture, and practicing direct communication. It highlights the value of being direct yet detailed in feedback, promoting trust between leaders and teams for effective feedback mechanisms, and encouraging positive confrontation to address issues in a timely and constructive manner.

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