2min chapter

How I Built This with Guy Raz cover image

MOD Pizza & Seattle Coffee Company: Scott and Ally Svenson

How I Built This with Guy Raz

CHAPTER

How Ali and I Managed Our First Coffee Store

We knew what they meant was like a latte, but they didn't know how to order it. You could watch people in a line learn from each other. So if there was the American asking for the coffee drink using all the right lingo, the British person behind them could start to get a little comfortable with,. What do you mean, vanilla? Can I try the vanilla? And were you basically managing this first location? Yeah. It was kind of a collaborative effort, to be honest. We were just figuring it out. There was a moment that maybe lasted a month when we opened the store.

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