#462: [Amazon Connect #3] Adapting quickly to deliver exceptional customer experiences
AWS Podcast
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Amazon Connect Gives Small and Medium Businesses a Competitive Advantage
Bank rowth: How can organizations be ready to scoul their contact centers in response to what they anticipate? Bank rowth: Great question, and an important one that can get lost in the logistics of a cloud migration. Amazon connect was designed from the ground up to be omni channel. It provides both customers and agents with that seamless experience across voice and chat.
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