Zendesk Product Marketing

Zendesk publishes its product roadmap at the beginning of any quarter. And that roadmap is a nine month glimpse into what we're shipping. We also do a lot of work to enable our GTM teams to go out and present that roadmap. So for existing customers, the Zendesk super users who really want to know about upcoming releases, they oftentimes know about them three, six, nine months before they even come out.