Talks at Google cover image

Ep509 - Tony Hsieh | Delivering Happiness: A Path to Profits, Passion, and Purpose

Talks at Google

00:00

Leadership Lessons from Zappos

This chapter explores the leadership and cultural principles at Zappos, highlighting the former CEO's unique strategies for fostering a positive work environment and exceptional customer service. Through anecdotes and personal experiences, it emphasizes the critical role of core values in building a successful brand and the long-term benefits of prioritizing customer experience.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app