47. Designing AI Experiences: What to Consider (feat. Caleb Sponheim PhD, NN/g)
NN/G UX Podcast
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Agentic Experiences in AI
This chapter explores the role of AI-driven agents designed to autonomously handle user tasks, highlighting their potential benefits and challenges. The discussion emphasizes user satisfaction and the need for effective AI tools that enhance experiences without overt recognition. Additionally, it advocates for the crucial involvement of UX professionals in the early stages of AI development to optimize outcomes and value delivery.
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Transcript
