Stuck In a Ruinous Empathy Rut 5 | 11
Radical Candor: Communication at Work
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How to Have a Conversation With a New Manager
Jason: I have a job to do to save both your job and the jobs everybody else on this team is to make sure that this transition to a more orderly and automated way of doing customer service actually happens. Do not walk out of this conversation without feeling like you've really heard from this person, he says. "I give myself permission not to fully invest in the catastrophe that is human interaction"
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