In this episode of the HR Leaders Podcast, we're joined by Vishal Thanki, Director of Talent & Culture at B&Q. Vishal shares how B&Q is intentionally building a multigenerational workforce that reflects its diverse customer base, while driving high performance across all levels.
From gamified e-learning to pay parity, inclusive training programs, and real talk on what motivates Gen Z to Baby Boomers, this episode is a practical playbook for designing a workplace where five generations thrive together. If you care about performance, inclusion, and real HR impact, this one's for you.
🎓 In this episode, Vishal discusses:
- Why engagement surveys drive better cultural decisions
- How to reflect customer diversity through your workforce
- How store managers personalize support across generations
- Why B&Q invests in age-inclusive pay, upskilling, and leadership
- How B&Q creates an environment where everyone - from Gen Z to Boomers - can thrive
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