In this episode of the HR Leaders Podcast, we welcome Stuart Martin, HR Executive at Lloyds Banking Group, to discuss the role of AI in reimagining work and transforming HR operations.
Stuart dives into how generative AI is reshaping employee experiences, automating tasks, and addressing skill shortages. He also highlights the importance of creating scalable, agile systems to enhance productivity and personalization in the workplace.
🎓 In this episode, Stuart discusses:
- Why HR needs to rethink outdated operating models to leverage AI's potential
- The role of new skills like prompt engineering and automation in HR transformation
- How generative AI is reshaping workflows, task automation, and employee services
- The importance of balancing automation with human empathy for moments that matter
- How Lloyds Banking Group is deploying generative AI across 65,000 employees by 2025
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