Harriet Lerner and Brené - I’m Sorry: How To Apologize & Why It Matters, Part 1 of 2
Unlocking Us with Brené Brown
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The Art of Apology
This chapter focuses on the complexities and nuances of offering apologies, emphasizing the balance required to avoid over-apologizing or minimizing genuine harm. The speakers discuss how excessive apologies can distract from accountability and complicate communication, particularly in personal and professional relationships. Through relatable examples, including a conflict over grocery shopping, they illustrate the importance of taking responsibility for one's actions in order to foster healthier interactions.
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