Creating Superfans: How to Turn Customers into Lifelong Advocates with Brittany Hodak
True Story: The Public Relations Podcast
Managing Reviews and the Importance of Asking for Them
This chapter discusses the significance of managing reviews and the need to incentivize happy customers to leave reviews. It shares a success story of a restaurant that became number one by engaging with customers and asking for reviews, highlighting the importance of creating a review strategy.
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