21min chapter

Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast cover image

#173 - "We Booked 400 Calls a Week": How Avoca AI is Shaping Home Services

Owned and Operated - A Plumbing, Electrical, and HVAC Business Growth Podcast

CHAPTER

AI Revolution in Home Services

This chapter examines the innovative use of AI technologies in the home services industry, particularly through platforms like Avoca. It highlights how AI-driven solutions, including 'Coach' and 'Responder', enhance customer service efficiency and increase booking rates, while also addressing the competitive landscape and early-stage adoption of these technologies. Key case studies illustrate the effectiveness of AI in transforming call center operations and improving customer interactions, ultimately leading to significant operational savings and enhanced service delivery.

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