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AI Revolution in Home Services
This chapter examines the innovative use of AI technologies in the home services industry, particularly through platforms like Avoca. It highlights how AI-driven solutions, including 'Coach' and 'Responder', enhance customer service efficiency and increase booking rates, while also addressing the competitive landscape and early-stage adoption of these technologies. Key case studies illustrate the effectiveness of AI in transforming call center operations and improving customer interactions, ultimately leading to significant operational savings and enhanced service delivery.