Microsoft Teams News SEPTEMBER Update (2024)
Microsoft Teams News
Intro
The hosts explore recent updates in Microsoft Teams, focusing on the innovative callback feature for call queues that enhances user experience. They convey enthusiasm about the ongoing improvements in room features and overall functionality, marking a refreshed phase for the platform.
Dive into our SEPTEMBER 2024 Microsoft Teams Show!
In this month's episode of our Microsoft Teams news show, host Rob Scott returns with a deep dive into the latest updates and features that are reshaping the Teams ecosystem. Joined by Tom Arbuthnot from Empowering Cloud and a panel of Microsoft Teams experts, the discussion covers significant advancements, from contact center enhancements to AI-driven meeting summaries.
In this update, we talk through the most popular Teams news headlines with this month’s special guests:
- Rob Scott, Publisher at UC Today
- Tom Arbuthnot, Empowering Cloud
- Satish Upadhyaya, Microsoft Unified Communications Architect, SOFTEL Communications
- Kevin Kieller, Co-Founder & Lead Analyst, enableUC
- Graham Walsh, Director, Global Technical Sales, Alliances, Neat
- Amanda Sterner, Employee Experience & Productivity Expert
Whether you're an IT professional, a business leader, or simply a Teams enthusiast, this episode offers invaluable insights into how these updates can improve your collaboration experience.
- Callback for Call Queues: Microsoft Teams now lets callers request a callback instead of waiting on hold. Discover how this game-changing feature could revolutionize customer service operations.
- Intelligent Recap for Ad-hoc Meetings: Coming in October, Intelligent Recap will bring AI-driven summaries to spontaneous meetings and calls. Find out how this feature could transform your meeting follow-ups.
- Channel Cards: Quick overviews of channel activities are now at your fingertips with the new Channel Cards. How will this impact team collaboration in Teams?
- Town Hall Reactions & Graph APIs: New reactions and Q&A export features are here for Town Halls in Teams. Explore how these tools enhance large-scale events and meetings.
- Voice Isolation on MacOS: AI-powered noise suppression is now available for Mac users. Learn why this feature is a must-have for hybrid work environments.
Rooms and Devices:
- Custom Backgrounds in Teams Rooms on Android: Customization just got a boost! Find out how custom backgrounds in Teams Rooms on Android can elevate your meeting experience.
- Join Zoom Meetings with ID on Teams Rooms on Android: Joining Zoom meetings just got easier on Teams Rooms. What does this mean for businesses juggling multiple platforms?
- Dynamic Video Tile Size in Teams Rooms on Windows: Teams Rooms on Windows now adjusts video tile size based on room occupancy. Discover how this dynamic feature enhances video conferencing.
- Direct Recording in Teams Rooms on Windows: Start and stop meeting recordings directly from Teams Rooms on Windows. Learn how this feature simplifies the recording process.
- PowerPoint Live in Cloud Video Interop: PowerPoint Live presentations can now be displayed as video content in Cloud Video Interop. See how this boosts remote presentation quality.
- BYOD Participant Roster Grouping: The new participant roster grouping in Teams BYOD rooms brings individual identification and meeting intelligence to the next level.
- Yealink Teams Phones on MDEP: Yealink’s new Teams phones run on the Microsoft Device Ecosystem Platform. What does this mean for the Teams device landscape?
Events and Plugs:
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