Exploration of how excessive praise and niceness in feedback can have negative consequences, leading to stress synchronization in cross-race interactions and damaging effects on performance and reputation.
Are you "too nice" at work? Social psychologist Tessa West shares her research on how people attempt to mask anxiety with overly polite feedback — a practice that's more harmful than helpful — and gives three tips to swap generic, unhelpful observations with clear, consistent feedback, even when you feel awkward. After the talk, Modupe shares useful tips on how to share constructive criticism.