The Pitfalls of Anxious Niceness in Feedback Interactions

Are you "too nice" at work? Social psychologist Tessa West shares her research on how people attempt to mask anxiety with overly polite feedback — a practice that's more harmful than helpful — and gives three tips to swap generic, unhelpful observations with clear, consistent feedback, even when you feel awkward. After the talk, Modupe shares useful tips on how to share constructive criticism. 

Want to help shape TED’s shows going forward? Fill out our survey!

Hosted on Acast. See acast.com/privacy for more information.