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Engaging Consumers through Last Mile Delivery with Shipt’s Katie Stratton

The CPG Guys

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The Success of Shipt's Platform and the Importance of People and Technology

The discussion focuses on the success of Shipt's platform, highlighting the loyal audience and significant spending on the SHIFT Marketplace. They emphasize the importance of people and technology in driving Shipt's success, highlighting the customer-member journey and the role of independent contractors and preferred shoppers. The chapter also explores the value proposition that Shipt brings to brands and retailers in reaching new customers, and discusses the relaunch of their retail media network, Shipt Media.

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