Uber was known for being particularly combative with its drivers. Dara Khosrowshahi takes a markedly different approach, not unlike his father on the factory floor in Iran. "The vision with the drivers is that we call them driver partners and let's treat them like driver partners," he says.
Early-stage startups are a lot like pirate ships — they need a buccaneering spirit to survive. But every startup needs to shed its pirate nature at some point, and evolve into something more akin to a navy — no less heroic, but more disciplined. Dara Khosrowshahi, as Uber CEO, took on the most extreme pirate-to-navy transition in startup history. Though Uber blitzscaled to become the most valuable startup in the world, it was also notorious for its toxic culture — and Dara turned the company around. His method? Truth-telling and doing the right thing
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