11min chapter

Wisdom From The Top with Guy Raz cover image

Mobilizing Talent When it Counts: Best Buy's Hubert Joly

Wisdom From The Top with Guy Raz

CHAPTER

Evolving Leadership and Employee Retention

This chapter focuses on the dynamics of employee turnover in retail, emphasizing low turnover rates that support career growth. It contrasts traditional profit-driven corporate purpose with a holistic approach aimed at the common good, underlining the importance of purposeful leadership. Additionally, it discusses innovative strategies to meet customer needs, particularly for seniors, while highlighting continuous innovation and personal empowerment within organizations.

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