Enhancing Dealership Operations with AI Technology

This chapter explores how artificial intelligence is influencing dealership operations, debating whether it enhances or replaces human roles. It highlights AI's potential to empower staff, streamline processes, ensure compliance, and improve customer experiences.

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Welcome to the Car Dealership Guy Podcast! In this episode, I’m joined by David Donaldson, SVP at DLRdmv, for an insightful conversation about the technology helping dealerships sell cars coast-to-coast. We discuss the daily challenges dealerships face when managing out-of-state sales, explore why banks are holding the stopwatch for vehicle titling, and unpack the infamous "Montana loophole" and much more.

This episode of the Car Dealership Guy Podcast is brought to you by:

DlrDMV – With DLR50, your dealership now has 24/7 portal access to calculations, pre filled forms, checklists, inquiries, plus white glove processing and specialist support. You can even acquire duplicate titles in all 50 states directly through the DLR50 platform! Learn more @ https://www.dlr50.com/

OPENLANE – The world’s leading online dealer marketplace for used cars, bringing you exclusive inventory, simple transactions, and better outcomes. Learn more @ https://www.openlane.com/

Effectv – Reach car buyers across all screens with precision. Effectv offers a full suite of multiscreen TV solutions that puts you in front of your customer whether they’re browsing for their next car or ready to make a purchase. Learn more @ https://www.effectv.com/industries/automotive/

Need help finding top automotive talent? Get started here: https://www.cdgrecruiting.com/

Interested in advertising with Car Dealership Guy? Drop us a line here: https://cdgpartner.com

Interested in being considered as a guest on the podcast? Add your name here: https://bit.ly/3Suismu

Topics:

00:00 – Intro

00:36 – What challenges hinder dealership growth?

01:48 – How did Dealer DMV start?

03:07 – What are DMV and titling issues?

04:48 – What solutions does Dealer DMV offer?

06:34 – How did COVID affect retailing?

07:27 – How does out-of-state titling work?

11:13 – What’s the future of car sales?