15min chapter

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Transforming the Future of Customer Service - Dan Michaeli - Not Another CEO Podcast - Episode #10

Not Another CEO Podcast

CHAPTER

Rebranding for Success

This chapter explores the challenges and strategies of rebranding a company to better align with its mission and market needs. The speaker shares personal anecdotes that highlight the impact of their family history on their entrepreneurial journey, alongside discussions on the importance of adaptability and effective communication within teams. Emphasizing the necessity for innovation in customer engagement, the chapter reflects on the transformational journey of a business from confusion to clarity, creating meaningful customer experiences.

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