19min chapter

Run the Numbers cover image

Selling Trust: Airbase CFO Aneal Vallurupalli on Risk Management

Run the Numbers

CHAPTER

Maximizing Customer Value Through Strategic Metrics

Explore the strategic importance of defining and leveraging value metrics in businesses to enhance customer satisfaction and product value. Learn how focusing on specific metrics like 'spend under management' and customer success North Star metrics can drive financial success and maximize the value of products. Discover the significance of aligning product development with value metrics and leveraging data analytics to track daily goals for improved business performance.

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