3min chapter

The Recruitment Mentors Podcast cover image

How to Achieve a 100% Fill Rate, The Power Of Saying No and Why Customer Experience Should Be Your North Star Metric with Calum Lyle

The Recruitment Mentors Podcast

CHAPTER

The Importance of Customer Experience in Recruitment

Discussion on the significance of customer experience in the recruitment industry, highlighting high fill rate, customer feedback, and the value of video shortlists. Mention of sponsor Firefish and statistics from the 2024 recruitment agency report.

00:00

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