Fintech Insider Podcast by 11:FS cover image

772. Insights: Has the fintech revolution ignored older customers?

Fintech Insider Podcast by 11:FS

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The Changing Role and Responsibilities in Serving Aging Customers

This chapter explores the shifts in the role of fintech companies in serving older customers, including the importance of consolidating customer assets, educating on retirement planning, and assisting with wise spending. It also discusses the challenges faced by older customers in managing retirement income sources and the potential of technology in providing smart planning tools.

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