Duarte: I was raised by a clinically narcissistic mom and narcissist are missing the empathy gene. And so every single book and every model that I ever make has empathy at the core. So when you're speaking to an audience, they're going to have an internal conflict that you have to give them something to soothe. If you haven't empathetically thought about how hard what you're asking them isgoing to be for them then it's not going to do any good. It really is the role of the presenter to be the mentor. In myths and movies, the mentor comes alongside the hero. The presenter should come alongside the audience and help them get unstuck or bring

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