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I Know This! (Purpose-built systems with general-purpose guts)

Oxide and Friends

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Transparency in Tech: A Critical Examination

This chapter explores the importance of transparency during system updates and outages within the SaaS model. The discussion emphasizes the evolution of postmortems, compliance, and security implications, while also critiquing industry practices regarding vulnerability reporting and vendor-customer interactions at events. Through personal anecdotes, the speakers grapple with ethical challenges in technology marketing and the need for genuine communication in corporate relationships.

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