The Importance of Imitry in Sales

There are benefits to mimicry as mimicking others makes it them feel like we're on the same team and so you know this is more of an acknowledgement with specifics. Even restating what they said in different words but very specific words shows them that you you heard them right. Would imagine this could also be used in a context of sales as well. It's really easy if you're a customer service representative or if you'reA salesperson to say oh oh i can help you with thatoh we can solve that problemOh this addresses that right. We sort of get these stock phrases that we roll out because it helps us there was like kind of Swiss army languageright.