Navigating User Frustrations with AI Tools and Building Trust

Kevin Kieller, EnableUC and Craig Durr, The Collab Collective, discuss their perspectives with Tom Arbuthnot live from Comms vNext, exploring how AI is reshaping workplace collaboration.

• Comparing AI developments across UCaaS platforms, Microsoft's Copilot, Zoom's AI companion, and Google's Gemini.
• How AI is evolving from a tool to a teammate, with discussion on platforms integrating AI to enhance meeting and workflow effectiveness.
• The role of trust in AI adoption and how reliable AI interactions can increase productivity and streamline work processes.
• Future AI developments including agent orchestration and the integration of multiple AI systems

Thanks to Kevin Kieller and Craig Durr for their insightful contributions and to SCB Global for sponsoring podcasts at Comms vNext