The Industry Relations Podcast is now available on your favorite podcast player!
Overview
Rob and Greg dive into the recent OpenAI Developers Conference announcement showcasing Zillow’s integration into ChatGPT. They break down how this partnership blurs the lines between traditional search engines and AI “answer machines,” debate whether MLS and IDX policies are ready for this shift, and discuss what it means for agents, brokers, and the future of data regulation in real estate.
Key Takeaways
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Zillow’s new ChatGPT integration allows users to search listings directly within AI, sparking debate about IDX compliance.
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Rob compares the current AI moment to Google’s early days of web indexing and the initial MLS “search engine exemption.”
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Greg argues that ChatGPT’s approach is more controlled than Google’s, operating as an app within OpenAI’s ecosystem.
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Discussion on how AI’s ability to filter and evaluate listings (e.g., “best homes for big dogs”) goes beyond traditional search behavior.
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Rob questions whether AI’s use of listing data constitutes a derivative product under MLS rules.
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Both agree MLS and IDX policies are outdated and need rethinking to address AI integrations and data use.
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Agents who learn to leverage AI will gain a significant advantage over those who resist it.
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The episode closes on a central question: What’s the justification for any restriction on real estate data in the age of AI?
Links
Sam Altman Interview
Connect with Rob and Greg
Rob’s Website
Greg’s Website
Watch us on YouTube
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