3min chapter

The Knowledge Project with Shane Parrish cover image

#57 Sheila Heen: Decoding Difficult Conversations

The Knowledge Project with Shane Parrish

CHAPTER

I'm a Hate Male and I've Become a Friend of the World. Is It a Good Idea?

Rilik: I've developed like a thicker skin to some of the stuff. So i reed less emotion into and respond less of myself, yes. But at the start, it was like, o my god, somebody un subscribed. Like, what did i do wrong? What is wrong with meyor telling me i'm spam?' He says people forget that they're talking to a real human being on the other side.

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