What Would Be Persuasive to Not Respond All?

5min Snip

00:00

Play full episode

Summary

Transcript

Episode notes

Raven: As someone who talks about conflict and difficult co workers, i hear about the reply all messages all theime. Raven: So much of influence is these informal conversations that you have to get people on your side. This like coalition building and setting the stage for arguments that are going to be made. And so many times i have actually triple checked to make sure i didn't accidentally hit reply all. But that's because of a norm that's been set. You could do something were, like, you start teasing people who don't know how to not hit reply a all,. Or just get some people to stop doing it, and then eventually other people will too.

We all need to be persuasive. Maybe you’re trying to get clients to buy into your idea, trust your expertise, or sign on with your company. Or perhaps you want to convince colleagues to start a new initiative, or kill one you think is doomed to fail. Which persuasion tactics are most effective? How do you know if someone is starting to be swayed by your reasoning and what else might you try to win their full support? If you’ve failed to persuade but still believe in the cause, what’s the strategic way to try again?

An expert on influence at work answers these questions and more. We’re joined by a woman working in construction who shares her successful and unsuccessful attempts to persuade others and we highlight key principles and techniques that we can all use.

Guests:

Raven Hoffman is a senior estimator for a tile and stone contractor.

Vanessa Bohns is a professor of organizational behavior at Cornell University and the author of the book You Have More Influence Than You Think: How We Underestimate Our Power of Persuasion, and Why It Matters.

Resources: