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Start With Why By Simon Sinek | Episode 1 |

The Audiobooks Podcast

CHAPTER

The Stress of Manipulation

Knowing you have a loyal customer and employee base not only reduces costs, it provides massive peace of mind. Like loyal friends, you know your customers and employees will be there for you when you need them most. It is the feeling of we are in this together, shared between customer and company, voter and candidate, boss and employee, that defines great leaders. In contrast, relying on manipulations creates massive stress for buyer and seller alike. For the buyer, it has become increasingly difficult to know which product, service, brand or company is best. When manipulations are the norm, no one wi s.

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