Service Mapping Workshops - The First Question of 2023

Our first question of 2023 is about service mapping workshops. What are some best practices, some tips and tricks? How would you approach a service mapping workshop? I'm really glad that this is the first question that I'm answering in 2023, because I love workshops. Workshops allow us to collaborate with our stakeholders. They allow people's perspectives to come together. It allows for ideation, innovation,. invigoration, three eyes there.