Episode 3: Call leadership
Decoding Sales
00:00
Call Leaders - How to Turn Small Talk Into a Conversation
The first thing call leaders need to do is shift from small talk to the actual call. The other part of the introduction is making sure that you turn over the mic to the other side. A lot of times people will just talk and then go into the agenda, before you know it they're talking for five minutes without engaging.
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Transcript
