Introduction

According to our Banking Transformed podcast guest, Alexia Cambon, senior director of research at Microsoft, “There is no going back to the way we worked before. Flexibility is no longer seen as a perk by employees, but as a right.”

Flexible working has produced a ‘crisis of trust’ and a ‘productivity paranoia’ in employers, but there needs to be a mindset shift and recognition that ‘performance does not equal presenteeism,’ states Cambon.

The pandemic and the emergence of generative AI have radically changed how employees experience corporate culture, and firms must embrace the new reality. The question will be whether leadership is ready for the changes the workplace of the future presents.

This episode of Banking Transformed is sponsored by Microsoft:

Microsoft and its partner ecosystem help banks reduce cost and risk, modernize core systems, and delight customers and employees to achieve differentiation and spur sustainable growth.

More at Microsoft.com/financialservices