The Importance of Value-Based Conversations in Serverization

Conica is working on harmonising three desks across the world, but not taking out the local desks. We will start getting the portals and the first point of contact to the customers a lot more better using the new tools available with the IoT that we have back to their machines. Jad: What's the biggest lesson you've learned so far? And where do you see this going in the future? So what do you think the future is of remote by default for conica?