
S4E19 - Start Small and Stay Curious featuring Ellie Hughes
Experiment Nation: The Podcast
Insights from User Experience Experiments
This chapter explores the critical findings from user experience research experiments, highlighting the impact of direct user feedback on product development. It contrasts experimentation strategies between e-commerce and B2B SaaS industries, focusing on customer behavior and the importance of tailored approaches. The discussion also emphasizes the calculation of customer lifetime value and conversion metrics, showcasing the necessity of data in predicting user transition from trial to paid subscriptions.
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