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Dr. Muthu Alagappan, CEO and Founder of Counsel, on defining a new healthcare paradigm in asynchronous care

Pear Healthcare Playbook

CHAPTER

Revolutionizing Healthcare: Asynchronous Care and AI Integration

This chapter explores the transformative impact of asynchronous care in the healthcare sector, detailing the evolution of healthcare automation and the challenges faced in clinical AI applications. The discussion highlights a new healthcare model focused on improving patient access and communication through digital messaging, while addressing critical issues such as clinician shortages and administrative inefficiencies. Emphasizing patient-centric approaches, the chapter envisions a system that prioritizes ongoing patient needs over traditional provider-centric practices, supported by innovative technology.

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