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Exploring Work Excellence and Talent Development in Restaurant Operations
Exploring the transformation of work through attention to detail and aligning passion with purpose, emphasizing the significance of innate qualities in hiring and talent development for restaurant success.
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Todays show:
Jason is joined by sweetgreens’ Jonathan Neman to discuss: the x-factor that makes a strong manager (7:36). deciding between the franchise model vs owned and operated (16:02), robotics in the restaurant industry (24:23), and more!
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Timestamps:
(0:00) Jonathan joins Jason.
(2:30) The scale and innovation of sweetgreen today
(7:36) The x-factor that makes a strong manager
(10:05) Wistia - Try Wistia for free at http://www.wistia.com/startups
(12:31) The “Sweetlife” and the importance of “polishing forks”
(16:02) Navigating the decision between the franchise model vs owned and operated
(18:30) CLA - Get started with CLA's CPAs, consultants, and wealth advisors now at https://claconnect.com/tech
(24:23) Robotics in the restaurant industry
(29:28) Lemon.io - Get 15% off your first 4 weeks of developer time at https://Lemon.io/twist
(30:33) The details and benefits of the machines Sweetgreen has brought into its restaurants.
(37:15) Restaurant difficulties with inflation, COVID and “sticker shock”
(38:46) Delivery in the business today pre and post-pandemic
(45:10) How Australia fits into the origin of sweetgreen
(48:01) The best way to build a brand
(52:28) The seed oil conversation
(45:53) sweetgreen is positioned towards tailored menus.
(1:01:12) The challenging topic of food options and availability across different socioeconomic groups.
(1:05:58) The definition of healthy food
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LINKS:
Check out sweetgreen: https://www.sweetgreen.com/
Watch The Founder (2-16): https://www.amazon.com/Founder-Michael-Keaton/dp/B01MY7FSMF
Watch our Business Breakdown of the film The Founder: https://youtu.be/kYqzEEFU_nw
Watch The Bear: https://tv.apple.com/ca/show/the-bear/umc.cmc.javg04xbn3eonbgfvnaqmodk
Check out Unreasonable Hospitality: https://www.unreasonablehospitality.com/
Subscribe to This Week in Startups on Apple: https://rb.gy/v19fcp
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Follow Jonathan:
X: https://twitter.com/JonnyNemo
LinkedIn: https://www.linkedin.com/in/jonathan-neman-9a28aa8/
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Follow Jason: X: https://twitter.com/Jason LinkedIn: https://www.linkedin.com/in/jasoncalacanis
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Thank you to our partners:
(10:05) Wistia - Try Wistia for free at http://www.wistia.com/startups
(18:30) CLA - Get started with CLA's CPAs, consultants, and wealth advisors now at https://claconnect.com/tech
(29:28) Lemon.io - Get 15% off your first 4 weeks of developer time at https://Lemon.io/twist
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Great 2023 interviews: Steve Huffman, Brian Chesky, Aaron Levie, Sophia Amoruso, Reid Hoffman, Frank Slootman, Billy McFarland
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Check out Jason’s suite of newsletters: https://substack.com/@calacanis
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Follow TWiST:
Substack: https://twistartups.substack.com
Twitter: https://twitter.com/TWiStartups
YouTube: https://www.youtube.com/thisweekin
Instagram: https://www.instagram.com/thisweekinstartups
TikTok: https://www.tiktok.com/@thisweekinstartups
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Subscribe to the Founder University Podcast: https://www.founder.university/podcast
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Listen to the best highlights from the podcasts you love and dive into the full episode