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Why You Shouldn't Be Talking to Customers
Ike: It's easy to underestimate the differnce between reality and the world that exists in your head. Tpsycho, what do you do about people using their personal devices literally nothing. I love that story because it illustrates one of the big reasons why you should be talking to customer. i want to see hard evidence, tha, you're already doing something. Cause if you're not, i think this is all just fluff.