SwitchedOn Australia cover image

Why the energy transition needs consumers to love electricity

SwitchedOn Australia

00:00

Transforming Utility Operations Through Technology

This chapter delves into the challenges energy utilities face in adapting to technological changes, contrasting traditional siloed department structures with the integrated universal agent model of Kraken. It highlights how this model not only streamlines operations and cuts costs but also enhances customer and employee satisfaction through improved technology and data analytics.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app